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Independent · Multi-brand

Northeast Florida

Mon–Fri 8–6 · Sat 9–4

Northeast Florida Appliance Service
Call (904) 604-7755

Scheduled appointments only

Book a visit

Calling is the fastest route. We schedule by ZIP code and by the equipment involved, so the technician who arrives already knows what the water and the weather are doing at your address.

Technician at a stainless ice machine with the top panel off, checking the water line and the evaporator plate, the evaporator plate in frame - Book a visit

Telephone

(904) 604-7755

Call now

Scheduled appointments only. We do not advertise 24-hour or emergency service.

Hours

Monday – Friday
8:00am – 6:00pm
Saturday
9:00am – 4:00pm
Sunday
Closed

No 24-hour line and no emergency surcharge. If it is outside hours, leave a message and it is answered on the next working morning.

Before you dial

Data plate and ZIP code

Read us the model and serial number off the data plate, or the code on the display, and the ZIP code the appliance is in. With those in front of us we can usually name a likely cause and a realistic cost band on the call, before anyone books anything.

Where we work

Jacksonville, FL

Roughly a 40-mile working radius from the Jacksonville core. We are a mobile service business and we do not run a walk-in counter, so there is no shop address to visit.

Service areas

Have this ready

Four things that shorten the visit

The $129 diagnostic is flat whether the answer takes ten minutes or ninety, so none of this changes what you pay. It changes what we can bring with us — and whether the part is on the van the first time.

You get a written estimate before any part is ordered or any labor begins. Nothing proceeds without your approval.

Model and serial number
Both are on the data plate. On built-in refrigeration it is usually behind the upper grille or on the upper left interior wall; on a dishwasher, on the tub edge inside the door; on a wall oven, along the frame behind the door. Photograph it rather than transcribing it.
The address, and where the appliance sits
A coastal ZIP puts salt on condenser fins and hinges; a garage or an outdoor kitchen adds a heat load a conditioned kitchen does not have; a 1920s cabinet run decides what will physically fit if the answer turns out to be replacement. We would rather know before we load the van.
What it is doing, not what is broken
"The freezer is fine and the fridge is at 50 degrees" narrows the diagnosis immediately. "The compressor has gone" usually does not, and is wrong about half the time.
When it started, and what happened that week
An outage, a lightning storm, a filter change, a new detergent, a house left closed up for a fortnight. In this climate the trigger is often environmental, and knowing it saves diagnostic time you are paying for.

Before you book

$129 flat diagnostic fee, credited toward the repair when you approve the work. 90 days on labor, 365 days on parts, genuine OEM parts only. If you want the terms in full first, the pricing page sets out what the fee does and does not cover, and the questions page answers what people ask most. The about page explains what independent means in practice.

Call (904) 604-7755

Northeast Florida Appliance Service is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by any of the manufacturers named on this site. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.