Independent · Multi-brand
Northeast Florida
Mon–Fri 8–6 · Sat 9–4
$80
You get a written estimate before any part is ordered or any labor begins. Nothing proceeds without your approval.
Payment accepted: cash, check, credit card, debit card. Payment is due on completion, not in advance.
There is no booking fee, no call-out charge on top of the diagnostic, and no charge for the phone call itself. If what you describe is outside what we work on, we say so on the phone rather than driving out to say it. Scheduled appointments only, Mon–Fri 8–6 · Sat 9–4, with no out-of-hours premium because we do not offer out-of-hours work.
One fee, whatever the appliance and however long the diagnosis takes. It covers travel inside our working radius, measurement rather than guesswork — cavity temperatures through a full cycle, sealed-system pressures where they are in question, the condenser and airflow path inspected, the door and its seal checked for square — and a written estimate before anything is ordered.
$80 is credited against the repair when you approve the work, so on an approved job you pay for parts and labor only. Decline the repair and the $80 is all you owe; you keep the written findings and are free to take them anywhere. 90 days on labor, 365 days on parts, genuine OEM parts only.
One fee to find out: $80, flat, and it comes off the bill the moment you say go ahead. Past that, repair work across this coast sits between $180 and $2,520, and where inside that band a job lands is decided by the part that failed, which is the whole point of the table below.
The whole book, in one place. These are researched ranges for this market rather than quotes, and they cover parts and the labor to fit them on built-in equipment, which runs dearer than a freestanding equivalent.
| Repair | Parts and labor |
|---|---|
| Diagnostic visit, flat | $80 |
| Door gasket or seal replacement | $240–$600 |
| Evaporator or condenser fan motor | $280–$600 |
| Defrost heater, thermostat or sensor | $240–$610 |
| Ice maker, water valve or supply line | $240–$670 |
| Igniter, spark module or surface element | $200–$570 |
| Oven thermostat or temperature sensor | $180–$570 |
| Convection fan or motor | $270–$730 |
| Dishwasher pump or control | $240–$660 |
| Electronic control board | $440–$990 |
| Compressor or sealed-system repair | $930–$2,520 |
| Instead of repairing | Appliance cost |
|---|---|
| Typical 36-42 inch built-in, the usual repair-or-replace comparison | $11,600–$16,800 |
| Custom panels and integrated cabinetry, on top of the appliance | $2,000–$5,000 |
| Replacement wine storage or an undercounter unit, appliance only | $3,500–$5,500 |
| The comparison in full, appliance only | $8,600–$19,400 |
You get a written estimate before any part is ordered or any labor begins. Nothing proceeds without your approval.
Rated 4.6 out of 5 across 101 customer reviews. Every entry below is one appointment, written up afterwards by the householder whose kitchen it happened in.
Each of these describes one visit that ended with an invoice. None of them quotes a figure, which is deliberate: the figures belong on this page, where they can be checked.
Production had been falling all summer and the machine sits in an outdoor kitchen. He cleaned the condenser, replaced the fan motor and was honest that the heat here will always make this unit work harder.
Leopold S.2025-10-23
Plastics were coming out soaking in a kitchen that is closed up and humid. He explained how the drying works on this machine before selling me anything, then replaced the vent flap that had stopped opening.
Kingsley R.2026-02-27
Salt had chewed the hinge hardware on the freezer drawer and it no longer pulled itself shut, so the cabinet sat warm all afternoon. He fitted new hinge parts and a gasket, then set the closer until the drawer seats on its own.
Marisol T.2026-08-12
$80 to come out and find the fault, credited back the moment the repair is approved. The work itself lands between $180 and $2,520 on this kind of equipment — $240–$600 for door gasket or seal replacement, $930–$2,520 for compressor or sealed-system repair — and which of those it turns out to be is the thing the visit settles. Your own number goes in writing before a part is ordered.
Monday – Friday 8:00am – 6:00pm and Saturday 9:00am – 4:00pm. Scheduled appointments only. We do not advertise 24-hour or emergency service. We would rather tell you the truth about the diary than promise a window we would then miss, and there is no out-of-hours premium because there is no out-of-hours service to charge one for.
The model and serial number off the data plate, the address, and what the appliance is actually doing rather than what you think has broken. The serial matters more than the model: built-in equipment is revised mid-production, and it often decides which board, gasket or motor is the correct one.
The same sentence has different causes behind it. "It is not cold enough" is a fouled condenser on one visit, a door that no longer closes square on the next, and a failed defrost heater on the third — and the parts cost is different by an order of magnitude across those three. "It will not switch on" the week after a restoration is usually a board; the same words in January are often a door switch. A figure quoted before anyone has measured anything is a guess with a decimal point, and it is always the customer who absorbs the difference.
So the sequence is fixed: diagnose, quote in writing, then you decide. Nothing is ordered and no panel comes off until you have said yes.