Independent · Multi-brand
Northeast Florida
Mon–Fri 8–6 · Sat 9–4
Thermador is unusual among the brands we service in how much of the kitchen it covers. Ranges, rangetops, wall ovens, steam and combination ovens, warming drawers, coffee systems, induction and gas cooktops, ventilation, dishwashers, and Freedom column refrigeration and freezers. A Thermador kitchen in Ponte Vedra or Deerwood may have six of those categories in one room.
That breadth matters for how we diagnose. Every regional stressor Northeast Florida has to offer — humidity, the summer heat load, salt air near the coast, storm-season surges — finds something in a Thermador kitchen to act on. When a homeowner reports two unrelated faults in the same month, they are usually not unrelated.
A star burner that clicks without lighting after a humid night is rarely a failed part. Moisture and cooking residue in the port produce a lazy flame and a burner that will not catch on the first attempt, and cleaning the port and drying the electrode resolves it more often than a component does. Where every burner misbehaves at once, the answer is upstream: the spark module, or gas pressure taken at the manifold with a manometer rather than judged by the look of the flame.
Steam and combination ovens are a different animal again. The steam half generates its own failures — a generator that no longer heats, level sensing that misreads, a solenoid that will not open, or a vent and drain path that leaves the cavity wet at the end of the cycle — and the cavity seal is what makes any of it work. A door that has dropped out of square or a gasket that has taken a set lets steam into the cabinetry around the oven, which becomes a joinery problem as well as an appliance one.
Wall ovens get measured rather than argued with. We log cavity temperature with an independent probe through a full cycle and compare it against the set point before deciding whether the sensor, the calibration, the element or the door is at fault — four causes for one complaint, at four very different prices.
Thermador’s column refrigeration is fully integrated and panel-ready, and the doors carry heavy custom fronts. Two consequences follow in this climate.
First, a heavy door on a tall column loads its hinges hard. When alignment goes, the gasket stops sealing evenly, and at a 70-degree dew point the seam sweats. Homeowners report condensation on the cabinet face and a musty smell long before the temperature moves.
Second, a column is a single-purpose appliance — one is a refrigerator, one is a freezer, and they run independently. A freezer column holding perfectly while the refrigerator column climbs is not a mystery; it is one circuit needing attention, and the other one is fine.
Star burners that click and do not light after a humid night are usually a wet electrode, not a failed spark module. Induction elements that cut out partway through a sear are usually thermal — the electronics under the glass are cooled by a fan, that fan draws room air, and room air in a Florida kitchen carries dust. Ovens that bake long need the cavity measured with an independent probe over a full cycle before anyone orders a part.
The visit starts at an $80 flat diagnostic, credited toward the repair once you approve it, with a written estimate before any part is ordered. Genuine OEM parts, 90 days on labor, 365 days on parts. Where the real fix is water treatment rather than a component, we will tell you that instead of selling you a part.
Every call we take in Northeast Florida is a built-in kitchen appliance: built-in refrigeration , ice machines , dishwashers , wall ovens and ranges and cooktops and ventilation . Refrigeration, ice, dishwashing, baking, cooking and the hood over it — six things a kitchen does, and the machines that do them.
We do not work on heating, air conditioning, ductwork or heat pumps. That is a separate trade with a separate licence, and no amount of overlap in the vocabulary changes it: a condenser in a refrigerator and a condenser in an air handler are not the same machine, and we only open one of them. We do not take laundry calls either. If the fault is in your furnace, your air handler or the ducts, a licensed HVAC contractor is who you want — we would rather say that now than at your kitchen door.
One fee to find out: $80, flat, and it comes off the bill the moment you say go ahead. Past that, Thermador repair work across this coast sits between $180 and $990, and where inside that band a job lands is decided by the part that failed rather than by the badge on the door.
The same table applies whichever badge is on the door — what moves the figure is which part failed, not whose name is on it.
| Repair | Parts and labor |
|---|---|
| Diagnostic visit, flat | $80 |
| Igniter, spark module or surface element | $200–$570 |
| Oven thermostat or temperature sensor | $180–$570 |
| Electronic control board | $440–$990 |
| Convection fan or motor | $270–$730 |
You get a written estimate before any part is ordered or any labor begins. Nothing proceeds without your approval.
Typed the way it is typed, priced from the table above. None of these phrases implies a Thermador appointment of any kind — they are the faults we are called out to on this equipment.
Every figure below is a row of the table on this page, narrowed to the repair the symptom leads to. The $80 diagnostic decides which row you are actually in, and it comes off the bill once you approve the work.
| What you would call it | The repair it leads to | Parts and labor |
|---|---|---|
| Thermador burner clicking after a damp night | Igniter, spark module or surface element | $200–$570 |
| Thermador oven running below its set temperature | Oven thermostat or temperature sensor | $180–$570 |
| Thermador control panel dead after a storm | Electronic control board | $440–$990 |
$80 to come out and find the fault, credited back the moment the repair is approved. The work itself lands between $180 and $990 on this kind of equipment — $200–$570 for igniter, spark module or surface element, $270–$730 for convection fan or motor — and which of those it turns out to be is the thing the visit settles. Your own number goes in writing before a part is ordered.
No. We are an independent repair company: not affiliated with, authorized by, or endorsed by Thermador or any other manufacturer named on this site. Naming a brand identifies an appliance we repair and nothing more. EPA Section 608 certified technicians run every sealed-system job we take.
Thermador is the broadest line we service — cooking, columns, dishwashers and ventilation — so the regional stressors all land somewhere in it. The calls that come in most are column refrigerator or freezer drifting off set point on one circuit only, and steam oven leaving the cavity wet or losing steam through the door seal.
The model and serial number off the data plate, the address, and what the appliance is actually doing rather than what you think has broken. The serial matters more than the model: built-in equipment is revised mid-production, and it often decides which board, gasket or motor is the correct one.
Rated 4.6 out of 5 across 101 customer reviews. Every entry below is one appointment, written up afterwards by the householder whose kitchen it happened in.
Every one of these was a visit to this make of appliance.
Burners were clicking without lighting after a run of wet weather. He cleaned and dried the electrodes, replaced one that had cracked and reseated the caps. Lit first time on all six after he had finished.
Gideon M.2026-08-01
Nothing worked on the oven after the outage. He found the board had taken the surge, fitted the correct revision for the serial and tested every mode before he packed up. It has behaved since.
Winslow P.2026-05-21
The wall oven was reading correct on the display and cooking cool in the cavity. He replaced the sensor, then found the convection motor was also tired and gave me the option rather than deciding for me.
Valentina R.2026-06-14
You get a written estimate before any part is ordered or any labor begins. Nothing proceeds without your approval.